At bet993, your personal data is treated with the same level of care we apply to your money. This Privacy Policy explains in plain terms what information we collect when you use the bet993 platform, why we collect it, how we protect it, who we share it with, and what rights you have over it. Please read it carefully — it governs your entire relationship with bet993 from the moment you register.
Before the detailed legal text, here is what our privacy commitments mean in practice for every Pakistani player on the bet993 platform.
bet993 follows a data minimisation principle. We collect personal information only where it is strictly required for account operation, KYC verification, payment processing, fraud prevention, or compliance with our international gaming licence obligations. We do not harvest data for its own sake.
All data transmitted between your device and bet993 servers is encrypted using TLS 1.3 with 256-bit AES. Passwords are hashed using bcrypt — not stored in readable form. Sensitive payment data is tokenised, meaning your full JazzCash or EasyPaisa details are never stored on bet993 infrastructure directly.
bet993 does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. The limited sharing that does occur — with payment processors, fraud detection partners, and licensing authorities — is governed by strict data processing agreements and is necessary for platform operation.
Marketing communications from bet993 — including promotional emails, SMS bonuses, and push notifications — are always opt-in and can be withdrawn at any time through your account notification settings or by contacting support. We do not send unsolicited marketing to players who have not opted in.
You have the right to request a copy of all personal data bet993 holds about you, to correct any inaccuracies, and to request deletion of data that is no longer required for a legitimate purpose. These requests are handled by the bet993 compliance team and responded to within 30 days of receipt.
bet993 does not hold your data indefinitely. Retention periods are defined by category and driven by regulatory requirements — financial transaction records are retained for 7 years in line with anti-money-laundering obligations; marketing data is deleted upon opt-out; gameplay logs are retained for 2 years for dispute resolution purposes.
This Privacy Policy is written in plain English with legal precision. Where we use the terms "bet993", "we", "us", or "our", we mean the operating entity that holds the international gaming licence under which bet993.one provides its services. Where we say "you" or "your", we mean any person who accesses, registers with, or uses the bet993 platform in any capacity.
This Privacy Policy describes how bet993 collects, processes, stores, shares, and protects personal data in connection with the operation of bet993.one and any associated mobile applications or downloadable software (collectively, the "Platform"). It applies to all users of the Platform regardless of the device, network, or geographic location from which they access it.
This Policy should be read in conjunction with bet993's Terms & Conditions, which incorporate this Policy by reference. In the event of any conflict between this Policy and the Terms & Conditions on privacy-related matters, this Privacy Policy governs.
By registering an Account with bet993, making a deposit, or otherwise using any Platform service, you acknowledge that you have read this Policy and consent to the data processing activities described herein. If you do not agree with this Policy, you must not use the Platform.
The data controller responsible for your personal information is the bet993 operating entity — the company that holds the international gaming licence under which the Platform operates. As data controller, bet993 determines the purposes and means by which personal data is processed.
bet993 has appointed a designated privacy contact responsible for overseeing data protection compliance and handling individual data rights requests. Contact details are provided in Section 14 of this Policy.
Where bet993 engages third-party service providers to process personal data on its behalf — such as payment processors, fraud detection systems, or cloud hosting providers — those parties act as data processors and are bound by written data processing agreements that require them to process personal data only on bet993's documented instructions, implement appropriate security measures, and not engage further sub-processors without prior written consent.
bet993 collects personal data through the following channels:
3.1 Information You Provide Directly
| Category | Specific Data Points | When Collected |
|---|---|---|
| Registration Data | Full legal name, date of birth, Pakistani mobile number, email address, password (hashed) | Account registration |
| Identity Verification | CNIC number, CNIC photograph (front and back), residential address | KYC verification before first withdrawal |
| Payment Information | JazzCash/EasyPaisa mobile number, bank account details, USDT wallet address (tokenised) | Deposit or withdrawal initiation |
| Support Communications | Live chat transcripts, email correspondence content, complaint details | Support interaction |
| Responsible Gaming Data | Self-exclusion requests, limit settings, cool-off period requests | When you use responsible gaming tools |
3.2 Information Collected Automatically
When you access the Platform, bet993 automatically collects the following technical and behavioural data:
3.3 Information from Third Parties
bet993 may receive personal data about you from the following external sources:
bet993 uses personal data for the following purposes:
Every data processing activity conducted by bet993 is grounded in one or more of the following legal bases:
Where processing is based on consent, you may withdraw that consent at any time by updating your notification preferences in Account Settings or by contacting support at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal was received.
bet993 does not sell your personal data to any third party. The following categories of recipient may receive your personal data as necessary for the purposes described in this Policy:
bet993 has never sold personal data to a third-party advertiser, data broker, or analytics company. We do not allow advertising networks to collect data from our Platform for the purpose of serving targeted advertising on other websites or applications.
bet993 uses cookies and similar tracking technologies to operate the Platform and improve user experience. The following categories of cookie are in use:
| Cookie Type | Purpose | Basis |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security token validation, fraud prevention. | Essential — cannot be disabled |
| Functional | Remembering your language preference, game lobby layout, and notification settings between sessions. | Legitimate interests |
| Analytical | Aggregated, anonymised data on page performance, error rates, and feature usage to improve the Platform. | Consent |
| Marketing / Personalisation | Tracking of game preferences and session patterns to serve personalised bonus offers within the Platform interface. | Consent — opt-in only |
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair Platform functionality including login and session management. For other cookie categories, you may withdraw consent at any time through the cookie preference panel accessible from the footer of the Platform.
bet993's security architecture is designed and audited as a core platform requirement — not retrofitted after launch. Security controls are reviewed regularly and updated in response to emerging threats.
bet993 implements the following technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure:
bet993 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of Account + 5 years post-closure | Contractual and regulatory obligation |
| KYC and identity documents | Duration of Account + 7 years post-closure | AML regulatory requirement |
| Financial transaction records | 7 years from transaction date | Financial record-keeping obligation |
| Betting and game play logs | 2 years from session date | Dispute resolution and audit |
| Customer support communications | 3 years from interaction date | Dispute resolution and quality assurance |
| Marketing consent records | Until consent withdrawn + 3 years | Evidence of consent basis |
| Self-exclusion records | Duration of exclusion + 7 years | Responsible gaming and licensing obligation |
| Analytical cookies (anonymised) | 13 months from collection | Platform improvement |
At the end of the applicable retention period, data is securely deleted or anonymised in a manner that prevents re-identification. Anonymised aggregate data may be retained indefinitely for statistical purposes.
As a user of the bet993 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the bet993 privacy team at [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days of receipt.
Request a copy of all personal data bet993 holds about you, along with information about how it is used and with whom it is shared.
Request correction of inaccurate or incomplete personal data. You may also update most details directly via your Account Settings dashboard.
Request deletion of your personal data where it is no longer needed for the purpose it was collected. This right is subject to overriding legal retention obligations.
Request that processing of your data be paused — for example, while you contest the accuracy of the data or where you object to processing based on legitimate interests.
Receive your personal data in a structured, machine-readable format (JSON or CSV) suitable for transfer to another service provider, where technically feasible.
Object to processing based on legitimate interests, including profiling for marketing personalisation. Processing will cease unless bet993 can demonstrate compelling legitimate grounds.
Where a rights request cannot be fulfilled due to a conflicting legal obligation — such as a regulatory requirement to retain financial records — we will inform you of the specific legal basis for the limitation.
The bet993 Platform is not directed at or intended for use by any person under the age of 21 years. bet993 does not knowingly collect personal data from individuals under 21. If we become aware that personal data has been collected from a person under 21 through any means, that Account will be immediately closed, the data deleted, and any balance forfeited in accordance with applicable law.
Parents and guardians who believe that a minor has registered with bet993 or accessed the Platform should contact support immediately at [email protected]. bet993 will investigate all such reports as a priority matter and take appropriate action without delay.
bet993 recommends the use of parental control software to prevent minors from accessing online gambling websites. Information about parental control tools can be provided by the bet993 support team upon request.
bet993 operates a global platform and uses cloud infrastructure and service providers whose servers may be located in jurisdictions outside Pakistan. Where personal data is transferred to or accessed from a country that does not have data protection laws equivalent in substance to those applicable in the jurisdiction of bet993's licensing authority, we apply the following safeguards:
Pakistani players whose data is transferred internationally retain all rights described in Section 10 of this Policy. The jurisdictional location of data storage does not affect your ability to exercise those rights through the bet993 privacy contact.
bet993 reviews and updates this Privacy Policy periodically to reflect changes in data processing practices, regulatory requirements, Platform features, and legal standards. When material changes are made, we will:
Your continued use of the Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you disagree with changes to this Policy, you may request Account closure prior to the effective date, and bet993 will process your remaining Real Balance in accordance with the withdrawal terms.
All previous versions of this Privacy Policy are archived and available upon written request to the bet993 privacy team.
For any questions, concerns, or formal requests relating to this Privacy Policy or your personal data, please contact the bet993 privacy team through the following channels:
Email: [email protected]
Subject line: Data Rights Request or Privacy Policy Enquiry
Response time: Within 30 calendar days of receipt for formal data rights requests; within 4 business hours for general privacy questions.
General privacy questions can also be directed to the bet993 support team via live chat on the Platform, available 24 hours a day, 7 days a week. Live chat agents can escalate formal data rights requests to the privacy team and confirm receipt on your behalf.
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous privacy notices issued by bet993. By using the Platform after this date, you confirm your acceptance of this Policy in its current version.
With your data protected by bank-grade security and your rights guaranteed, the full bet993 experience is waiting. Live cricket betting, 800+ slots, instant JazzCash payouts — all on one trusted, licensed platform. 21+ only.
Explore bet993 Casino Terms & Conditions